Returns & Exchanges

At Peters Gourmet Market, we take pride in the quality of our specialty food items and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer a 14-day window for reporting issues with non-perishable items or immediate assistance for damaged food goods.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Submit Documentation

  For items damaged during transit or quality concerns, please attach clear photos of the product and packaging to your request.

• 3.
  Awaiting Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number or confirm your eligibility for a direct refund.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a replacement at no additional cost to you.